IRS Forensic Investigations

Section 51 Promotion of Access to Information Manual

IRS Forensic Investigations (Pty) Ltd (2011/122311/07)
As amended by the Protection of Personal Information Act, 4 of 2013

Last updated: 01 May 2026

Information Required Under Section 51(1)(a)

Physical Address: 388 Louis Botha Avenue, Maryvale, Johannesburg, 2192
Physical Address of Head: 388 Louis Botha Avenue, Maryvale, Johannesburg, 2192
Tel: 0861 911 477
Fax: 086 730 9182
Email: Send us a message

Description of Guide Referred to in Section 10: Section 51(1)(b)

A guide has been compiled in terms of Section 10 of PAIA by IRS Forensic Investigations. It contains information required by a person wishing to exercise any right contemplated by PAIA.

This guide is available for inspection at the offices of IRS Forensic Investigations at the physical address above and at the South African Human Rights Commission (SAHRC).

Latest Notice in Terms of Section 52(2)

At this stage no notice(s) has/have been published on the categories of records that are automatically available without a person having to request access in terms of PAIA.

Acts and Other Legislation Held at Physical Address

Basic Conditions of Employment Act 74 of 1997
Companies Act 71 of 2008
Consumer Protection Act 68 of 2008
Debt Collectors Act 114 of 1998
Financial Advisory and Intermediary Services Act 37 of 2002
Financial Intelligence Centre Act 38 of 2001
Financial Services Board Act 97 of 1990
Harmful Business Practices Act 23 of 1999
National Credit Act 34 of 2005
Promotion of Access to Information Act 2 of 2000
Criminal Procedure Act 51 of 1977
Private Security Industry Regulation Act 56 of 2001
Protection of Personal Information Act 4 of 2013
Prevention of Organised Crime Act 121 of 1998
Public Audit Act of 2004

How to Make a Request for Access: Section 51(e)

The requester must complete Form 2 (Request for Access to Record) and submit it together with the applicable request fee to the Information Officer. The form must be submitted to the Information Officer at the address, fax number, or email address listed above.

The completed form must:

Provide sufficient particulars to enable the Information Officer to identify the record(s) requested and to identify the requester.
Indicate which form of access is required.
Specify a postal address or fax number of the requester within the Republic.
Identify the right that the requester is seeking to exercise or protect.
Provide an explanation of why the requested record is required for the exercise or protection of that right.
State any additional preferred manner of being informed of the decision on the request, together with the necessary particulars.
Where the request is made on behalf of another person, include proof of the capacity in which the request is being made, to the reasonable satisfaction of the Information Officer.

Information Related to POPIA

Introduction

POPIA requires IRS to provide you with certain information relating to how personal information that we process is, amongst other things, used, disclosed, and destroyed. The required information is set out below.

How to Request Your Personal Information

Requests for personal information under POPIA must be made in accordance with the provisions of PAIA.

If IRS provides you with your personal information, you have the right to request the correction, deletion, or destruction of your personal information in the prescribed form. You may also object to the processing of your personal information in the prescribed form. Forms C and D are included in the PAIA Request Forms download below.

IRS will provide a written estimate of the fee before providing you with the requested personal information and may require a deposit for all or part of the fee prior to release.

Purpose of Processing

POPIA provides that personal information may only be processed lawfully and in a reasonable manner that does not infringe your privacy as the data subject. The type of personal information processed will depend on the purpose for which it is collected. IRS will disclose to you why the personal information is being collected and will process it for that purpose only.

Should you wish to object to IRS, or IRS's third-party service providers, processing your personal information, please complete Form D, available in the download below.

Personal Information That Is Processed

Category of Data Subject	Category of Personal Information
Natural Persons	Names; contact details; physical and postal addresses; date of birth; ID number; tax related information; nationality; gender; banking details; data received from the Deeds Office; and confidential correspondence.
Juristic Persons/Entities	Names of contact persons; name of legal entity; physical and postal address and contact details; financial information; registration number; founding documents; tax related information; authorised signatories; beneficiaries; ultimate beneficial owners.
Foreign Persons/Entities	Names; contact details; physical and postal addresses; financial information; registration number; founding documents; tax related information; nationality; gender; confidential correspondence; authorised signatories; beneficiaries; ultimate beneficial owners.
Contracted Service Providers	Names of contact persons; name of legal entity; physical and postal address and contact details; financial information; registration number; founding documents; tax related information; authorised signatories; beneficiaries; ultimate beneficial owners.
Intermediary/Advisor	Names of contact persons; name of legal entity; physical and postal address and contact details; financial information; registration number; founding documents; tax related information; authorised signatories; beneficiaries; ultimate beneficial owners.
Employees/Directors/Potential Personnel/Shareholders/Volunteers/Employees' Family Members/Temporary Staff	Gender; pregnancy; marital status; race; age; language; education information; financial information; employment history; ID number; next of kin; children's name, gender, age, school grades; physical and postal address; contact details; opinions; criminal behaviour and/or criminal records; wellbeing; trade union membership; external commercial interests; medical information.
Website/Application End-Users	Names; electronic identification data; IP address; log-in data; cookies; electronic localisation data; cell phone details; GPS data.

Categories of Recipients for Purposes of Processing Personal Information

IRS may supply personal information to the following potential internal recipients:

Management.
Employees.
Temporary Staff.
Sub-contracted Operators.

IRS may also disclose personal information to third-party service providers with whom IRS engages in business or whose services or products IRS elects to use, including cloud services hosted in international jurisdictions. IRS endeavours to enter into written agreements to ensure that all other parties comply with its confidentiality and privacy requirements.

Personal information may also be disclosed where IRS has a legal duty or legal right to do so.

General Description of Information Security Measures

IRS employs appropriate, reasonable technical and organisational measures to prevent loss of, damage to, or unauthorised destruction of personal information, and to prevent unlawful access to or processing of personal information. These measures include:

Firewalls.
Virus protection software and update protocols.
Logical and physical access control.
Secure setup of hardware and software making up the information technology infrastructure.

PAIA Request Forms

The following forms are required to submit a request for access to records, request correction or deletion of personal information, or object to the processing of your personal information:

Form 2 - Request for Access to Record.
Form C - Request for Correction or Deletion of Personal Information.
Form D - Objection to the Processing of Personal Information.

Download PAIA Request Forms (PDF)

Contact Details

If you wish to submit a request or have any queries relating to this manual, please contact our Information Officer:

Information Officer: Glenda Paul
South Africa: 0861 911 477
International: +27 11 486 1037
Email: Send us a message